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“If culture is the antidote, how do you define it? Where are you headed? Is there a ‘from-to’ that’s required both to embrace diversity and drive inclusion, and to thrive in this environment? I think finding ways to keep your fingers on the pulse, frequently, is really critical.” – Rose Gailey

One of the most important aspects of an organization is its culture, for so many reasons, which is why on today’s episode we take a look at how organizations can take concrete steps to improve their culture and at the same time, bolster business outcomes. However, as our Finding Brave guest reveals, culture must first be defined. It is also a journey, not a destination, with the secret ingredient being communication at all levels. 

Rose Gailey is a partner and global lead for organization acceleration and culture shaping for Heidrick Consulting at Heidrick & Struggles, and a co-author of Future Focused: Shape Your Culture, Shape Your Future.

Rose’s mission is to support positive change in the world one leadership team at a time, and to enable a world (and life!) better led. Rose has a beautiful vision for a corporate world based on two-way communication and a mutual love and respect for each other, and I’m so glad that she spent this time with us to share her wonderful insights.  

Highlights from this Episode:

  • What it is really like to be a CEO at this point in time [5:03]
  • Why it’s even more lonely for people in this position right now [6:43]
  • The major power gaps that CEOs are facing, including one that may surprise you [9:37]
  • What most leaders don’t understand about equality, equity, and discrimination [12:01]
  • The ways that CEOs can determine what their company culture is at this very moment [14:21]
  • Rose’s approach to culture shaping and the first steps she takes to start this process with the clients she works with [16:53]
  • The key drivers of a thriving culture [17:47]
  • The opportunity that currently exists for leaders to focus on culture and to bring back their values [22:08]
  • What are the 4 principles of shaping culture [24:39]
  • The things that inspiring HR departments are doing that others are not [30:35]

For More Information: 

Rose’s Book, Future Focused: Shape Your Culture. Shape Your Future 

Resources Mentioned:

NEW!: Kathy’s digital monthly newsletter “Your Path To Career Bliss” – now only $9.99 a month! 

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Order Kathy’s book The Most Powerful You today! 

In Australia and New Zealand, click here to order, elsewhere outside North America, click here, and in the UK, click here.

If you enjoy the book, we’d so appreciate your giving the book a positive rating and review on Amazon! And check out Kathy’s digital companion course The Most Powerful You, to help you close the 7 most damaging power gaps in the most effective way possible. 

Kathy’s Power Gaps Survey, Support To Build Your LinkedIn Profile To Great Success & Other Free Resources

Kathy’s TEDx Talk, Time To Brave Up & Free Career Path Self-Assessment

Kathy’s Amazing Career Project video training course & 6 Dominant Action Styles Quiz


Other resources mentioned:

Kathy’s Forbes Blogs with Rose, Rebuilding Great Workplace Cultures As CEOs Join The ‘Great Resignation’ & How Employees’ Expectations Have Changed Through The Pandemic: What Leaders And HR Officers Need To Know

Fast Company Article, 10 CEOs and Founders on How They Combat Loneliness

Fields Jackson Jr. (Racing Towards Diversity)

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“The reality is that we’ve always talked about the job [of CEO] as a lonely job, and that job has only gotten lonelier and more difficult.” [5:15] 

“We have to be brave, and we have to come from a place of strength and clarity.” [9:28] 

“Confronting the fact of diversity and acknowledging where there are gaps, is what organizations are all wrestling with at this moment in time, but the real challenge is this inclusive leader behavior that acts upon creating a sense of belonging.” [13:04] 

“Are we having conversations? Today, oxygen is communication, but telling people the answer is not what’s required at the moment.” [13:51] 

“To know what value and appreciation look like for you might be different than what it looks like for me, so we’ve got to embed in an organization a sense of recognition and appreciation on a personal level.” [20:30] 

“If an organization commits to a set of values, those values become the love language of the organization. That’s where people want to connect, and usually those values include a value around respect.” [22:08]

“Individual, team, or organization, it all starts with me.” [25:11]

“Own your leadership. Everyone has the gift of leadership, truly.” [30:58] 

Watch video versions of my interviews on Finding Brave! 

Don’t forget – you can experience each Finding Brave interview episode in both audio and video formats! Check out new and recent episodes on my Youtube channel at And please leave us a comment and a thumbs up if you like the show! 

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Is your organization committed to supporting the growth and success of women and other underrepresented groups in your workforce? If so, do they offer opportunities for powerful hands-on career growth and leadership training that addresses the real-world challenges that these groups face in the workplace and in their careers that are often different from what men typically face?

I’m so thrilled that recently, an international division of the United Nations recently sponsored several memberships to The Most Powerful You course for their staff members and what a powerfully supportive move that is, to bring real-world effective career and leadership training to professionals in their work cultures, to help them thrive and succeed and the highest level possible in their work and projects.

Coaching so many professionals and leaders as I do each year, I see that leadership and career growth training programs today are so often NOT effective because they simply don’t go deep enough to address what really holds us back from thriving, believing in ourselves, recognizing our talents and abilities, communicating effectively, asking for what we need, saying “STOP!” to mistreatment, building a great support community, and making the true impact we long to.

I’d like to make this request of you today: 

Please take a look at what I’m teaching in The Most Powerful You course, which is the digital companion course to my book The Most Powerful You: 7 Bravery-Boosting Paths to Career Bliss, now being translated into Chinese, Arabic and Polish, and designated a top leadership book by the Leader to Leader journal and among the TOP 5 books for productivity, innovation, confidence-building, addressing stress and burnout, helping new grads make a “dent in the Universe” and more by The Next Big Idea Club

If you feel that this content — about 7 most damaging power gaps that prevent 98% of women and 90% of men from reaching their highest potential and most thrilling and rewarding goals and how to close those gaps for good — would be helpful for you personally and for the people at your organization, I hope you’ll ask your leaders, supervisors, HR leaders, DEI managers and Learning & Development staff and ERGs to sponsor memberships of this course for you and other staff, so you can all thrive at the highest level in your roles and organizations.

And as always, please feel free to register for the course directly

Thank you so much for taking a stand for your best and happiest life, and here’s to becoming The Most Powerful You!



Kathy’s new book The Most Powerful You: 7 Bravery-Boosting Paths to Career Bliss shares vital information on the 7 most damaging power gaps that 98% of professional women face and how to overcome them. Boost your power and confidence today!


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